dito77 Casino
Privacy Policy

📌 1. Scope & Application

This Privacy Policy applies to all personal data collected, processed, stored, and used by dito77 Casino ("dito77", "we", "us", "our") in connection with the operation of the dito77 gaming platform accessible at dito77.cam and all associated services, features, and tools (collectively, the "Platform").

This policy applies to all registered players, prospective registrants, and any individual who accesses the Platform, regardless of whether they hold an active account. It governs personal data collected through all channels — including the website, mobile browser sessions, live chat interactions, email correspondence, and payment processing activities.

This Privacy Policy should be read in conjunction with the dito77 Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

📂 2. Personal Data We Collect

dito77 collects the following categories of personal data from players and platform users:

2.1 Identity & Contact Data

• Full legal name as appearing on a government-issued Philippine identification document;
• Date of birth (for age verification purposes — players must be 21 or older);
• Philippine mobile number (used for account verification, OTP delivery, and support communications);
• Email address (used for account notifications, promotional communications where opted in, and correspondence);
• Residential address (collected as part of the KYC verification process).

2.2 Identity Verification (KYC) Documents

• Government-issued photo identification — such as a Philippine National ID, passport, or driver's license — including the document number, issuing authority, and expiry date;
• Proof of address documentation where required for enhanced due diligence;
• Source of funds documentation for accounts that meet applicable thresholds under Philippine Anti-Money Laundering Act (AMLA) requirements.

2.3 Financial & Transaction Data

• GCash and PayMaya mobile wallet identifiers (mobile number associated with the wallet);
• Bank account details (BPI, BDO, Metrobank) where provided for withdrawal processing;
• Full transaction history including deposits, withdrawals, wagers, wins, losses, and bonus transactions on the dito77 platform.

2.4 Technical & Usage Data

• IP address and approximate geolocation data at the time of login and key platform interactions;
• Device type, operating system, browser type and version;
• Session duration, pages visited, games played, and in-game behaviour data;
• Login timestamps and authentication event logs.

2.5 Communications Data

• Records of live chat support conversations;
• Email correspondence between you and the dito77 support or compliance teams;
• Records of any complaints, disputes, or responsible gaming requests submitted by or on behalf of a player.

🔍 3. How We Collect Your Data

dito77 collects personal data through the following mechanisms:

• Direct Registration: Information you provide when creating a dito77 account via the registration form on the Platform;
• KYC Submission: Documents and information you provide when completing identity verification requirements;
• Payment Transactions: Information generated through deposits and withdrawal requests processed via GCash, PayMaya, BPI, BDO, Metrobank, or 7-Eleven;
• Platform Usage: Technical and behavioural data collected automatically as you navigate and interact with the dito77 platform;
• Support Interactions: Information shared with the dito77 support team through live chat, email, or other communication channels;
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and session tracking technologies as described in Section 9 of this policy.

🎯 4. Purpose of Processing

dito77 processes your personal data only for the following declared, specific, and legitimate purposes:

• Account Management: Creating, verifying, maintaining, and administering your dito77 player account;
• Age & Identity Verification: Ensuring compliance with the PAGCOR-mandated 21+ age requirement and KYC obligations under Philippine law;
• Payment Processing: Processing deposits and withdrawals through your registered Philippine payment methods, including GCash, PayMaya, and linked bank accounts;
• Regulatory Compliance: Meeting obligations under PAGCOR licensing conditions, the Philippine Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012;
• Fraud Prevention & Platform Security: Detecting, investigating, and preventing fraudulent activity, account takeover attempts, bonus abuse, and other security threats;
• Responsible Gaming: Monitoring gaming behaviour to identify potential indicators of problem gambling and administering responsible gaming tools including self-exclusion;
• Customer Support: Responding to player queries, complaints, and disputes;
• Platform Improvement: Analysing aggregated usage data to improve the dito77 gaming experience, platform performance, and product offerings;
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time.

⚖️ 5. Legal Basis for Processing

dito77 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and applicable NPC regulations:

• Consent: Where you have provided explicit, informed consent — for example, when opting in to receive marketing communications;
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and dito77 — including account registration, game access, payment processing, and withdrawal;
• Legal Obligation: Where processing is required to comply with applicable Philippine law, including PAGCOR licensing conditions, AMLA obligations, and NPC data governance requirements;
• Legitimate Interest: Where dito77 has a legitimate interest in processing that is not overridden by your fundamental rights — including fraud prevention, platform security, responsible gaming monitoring, and service improvement.

🤝 6. Data Sharing & Disclosure

dito77 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

6.1 Regulatory Authorities

PAGCOR, the National Privacy Commission, and other relevant Philippine government authorities where disclosure is required by law, court order, or regulatory obligation — including under the Anti-Money Laundering Act.

6.2 Payment Service Providers

GCash (G-Xchange Inc.), PayMaya (Voyager Innovations Inc.), BPI, BDO, Metrobank, and 7-Eleven payment processing services, where necessary to process your deposits and withdrawals.

6.3 Game Software Providers

Licensed game studios and platform providers (such as Evolution Gaming, Pragmatic Play, PG Soft) may receive limited transactional data necessary for game operation and certification auditing purposes.

6.4 KYC & Identity Verification Partners

Third-party identity verification service providers engaged by dito77 to assist in the KYC verification process. These providers are contractually bound to process your data only for the specified KYC purpose and in compliance with Philippine data privacy law.

6.5 IT & Platform Service Providers

Cloud hosting, cybersecurity, fraud detection, and analytics service providers who process data on behalf of dito77 under binding data processing agreements that require compliance with Philippine data privacy standards.

🗓️ 7. Data Retention

dito77 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, taking into account applicable legal and regulatory retention requirements:

• Active Account Data: Retained for the duration of your active dito77 account relationship;
• Transaction & Financial Records: Retained for a minimum of five (5) years following the relevant transaction date, as required under AMLA and PAGCOR regulatory requirements;
• KYC Documents: Retained for a minimum of five (5) years following the closure or termination of your dito77 account, as required by PAGCOR and AMLA;
• Support & Communication Records: Retained for a minimum of three (3) years from the date of the communication;
• Marketing Consent Records: Retained until you withdraw your consent, and for a reasonable period thereafter for record-keeping purposes;
• Self-Exclusion Records: Retained permanently or for the duration of the self-exclusion period, to prevent re-registration during the exclusion period.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with dito77's internal data disposal procedures.

🔒 8. Data Security

dito77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the dito77 platform;
• Encryption of sensitive data at rest within dito77 database systems;
• Role-based access controls ensuring that personal data is accessible only to dito77 personnel who have a legitimate need for such access;
• Regular security audits, penetration testing, and vulnerability assessments;
• Intrusion detection and monitoring systems to identify and respond to security incidents in real time;
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.

🍪 9. Cookies & Tracking Technologies

dito77 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the dito77 website. They serve the following purposes:

• Essential Cookies: Necessary for the Platform to function correctly — including maintaining your login session, remembering your account preferences, and enabling secure transactions. These cookies cannot be disabled without affecting Platform functionality;
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate and use the Platform, helping dito77 identify and resolve usability issues and improve the gaming experience;
• Security Cookies: Used to detect and prevent fraudulent activity, multiple account creation, and other security threats;
• Preference Cookies: Store your language settings, display preferences, and other personalisation choices across sessions.

You may manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may impair your ability to use some features of the dito77 platform, including maintaining an authenticated login session.

👤 10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 and NPC regulations, you have the following rights with respect to the personal data dito77 holds about you. To exercise any of these rights, contact the dito77 Data Privacy Officer at the details provided in Section 14.

All data rights requests will be acknowledged within 72 hours of receipt and resolved within the timeframes prescribed by the National Privacy Commission. Certain rights may be limited where their exercise would conflict with dito77's legal or regulatory obligations.

🔞 11. Children's Privacy & Age Policy

The dito77 Casino platform is strictly intended for individuals aged twenty-one (21) years or older, in compliance with PAGCOR requirements for online casino operations in the Philippines. dito77 does not knowingly collect personal data from individuals under the age of 21.

If dito77 discovers that a player account has been registered by or on behalf of an individual under the age of 21, the account will be immediately suspended, all associated funds will be frozen pending investigation, and the matter will be reported to PAGCOR as required under licensing conditions. Any winnings accrued through an underage account will be voided.

🌏 12. Cross-Border Data Transfers

dito77 operates primarily within the Philippines and endeavours to process personal data within Philippine jurisdiction where practicable. In certain circumstances — particularly in connection with game software providers and cloud infrastructure services that operate internationally — personal data may be processed outside of the Philippines.

Where cross-border transfers occur, dito77 ensures that:

• The recipient country or organisation provides an adequate level of protection for personal data as assessed under applicable NPC standards;
• Appropriate contractual safeguards — such as binding data processing agreements — are in place with the recipient entity;
• The transfer is limited to the minimum data necessary for the specified operational purpose.

📝 13. Policy Amendments

dito77 reserves the right to update or amend this Privacy Policy at any time. Where amendments are material — meaning they significantly change how your personal data is collected, used, or shared — dito77 will notify registered players via the email address associated with their account at least seven (7) days before the changes take effect.

The updated Privacy Policy will be published on this page with a revised effective date. Your continued use of the dito77 platform following publication of an amended Privacy Policy constitutes your acceptance of those amendments. We encourage you to review this page periodically.

📧 14. Data Privacy Officer

dito77 has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. To exercise your data rights or to raise a privacy-related concern, you may contact the dito77 DPO through the following channels:

• Email: [email protected] (please include "Data Privacy Request" in the subject line — plain text address, not a clickable link)
• Live Chat: Available 24/7 via the dito77 platform — please specify that your enquiry is a data privacy matter

All data privacy requests are handled confidentially. dito77 will not disclose the contents of a privacy request to any party other than the requesting player, except as required by applicable law.

🏛️ 15. Complaints to the National Privacy Commission

If you are not satisfied with the way dito77 has handled your personal data or responded to a data rights request, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for enforcing the Data Privacy Act of 2012.

dito77 encourages players to raise any privacy concerns with our Data Privacy Officer in the first instance, as most issues can be resolved promptly through direct engagement. However, the right to escalate a complaint to the NPC is unconditional and cannot be waived.